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Instant Carpal Tunnel Relief
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CTS Impact
FAQ
Medical Resource
Purchase Secure Click ▼
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Frequently Asked Questions | |||
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Q. Will the WareCo Relief Pack cure Carpal Tunnel Syndrome? A. No. The Carpal Tunnel Relief Pack is designed to give temporary relief of occasional flare ups. THERE IS NO CURE!
Q. How often can you use the relief pack? A. You can use your relief pack when ever it is necessary. Patients that have severe cases will use the relief pack more frequently.
Q. Can the cold gel pack be used again? A. Yes. The cold gel pack can be used over and over.
Q. Why does the pain and numbness mostly happen at night? A. It seems that when you cease physical activity (usually at night) the body fluids collect in the nerve tissues. This swells the tissue putting pressure on the nerves.
Q. How fast does it work? A. The majority of patients experience relief within 1 to 2 minutes.
Q. Is the relief pack covered by my health insurance? A. Yes. Unfortunately, this is a new durable medical good, not all suppliers carry it yet.
Q. Are there other uses for your relief pack? A. Yes. If you have a sprain, strain or tendonitis of the wrist your gel pack can be heated (stove top or micro-wave) for warm relief.
Q.
Can I order custom colors?
A. WareCo Medical accepts Visa, MasterCard credit or debit cards & American Express. You may also make your purchase via PayPal. Now, customers don't need an account to use PayPal. With PayPal you can make your purchase using any credit or debit card, checks or e-transfer. Qualified customers may order on account. If you would like to apply for credit with us, please
call us at 313-887-1342. Government agencies, schools, and hospitals can be
shipped on open account.
of your
personal information.
of
anyone obtaining your credit information for
misuse from your account history information. A. No. Our policy at WareCo Medical dictates that we do not share personal data about our customers with anyone outside
of
our company unless necessary for order processing
(for example UPS or other carriers).
will notify you via email your shipping
information or if any items are on back
order.
for all return charges, and waive any restocking fees. However, if WareCo Medical shipped your order per your specifications but you would still like to return items, return shipping charges are the customer's responsibility, and a 15% re-stocking fee
will apply. Please contact us for a Return Authorization
Number and shipping instructions. you immediately. We will handle all claims with the carrier. If a carrier only delivers part of your order, make sure to note the missing items when you sign for your shipment. Carriers are responsible for missing items only when noted on the shipping documents. Please make sure to inspect the delivery for any damaged or missing items, and write the details of the items on
the
shipping documents. If a shipment is signed for in
full, WareCo Medical will not be responsible for
any missing items. damage is noted when you sign for your shipment. Please make sure to inspect the delivery for any damaged or missing items, and write the details of the items on the shipping documents. If a shipment is signed for in full, WareCo Medical will not be responsible for any damaged items.
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| **Note: This medical garment is designed for temporary relief and is not a cure for any medical condition. Sufferers with acute CTS may have to use this garment more frequently than others. If this garment fails to give some sort of relief then, we recommend consulting with your Physician. |
